Information Technology

The Sheriff’s Office Information Technology (IT) Division manages the operations of multiple systems in the County of Santa Clara and other neighboring counties in the South Bay region. The mission of the division is to increase the productivity and safety of law enforcement personnel, custody personnel and administrative professionals by responsively and efficiently delivering reliable, innovative and secure IT services.

Technology plays a crucial role in all facets of police work and is becoming more essential for deputies and support personnel to perform their duties. The IT Division provides support for over 2,000 computers used throughout the Sheriff’s Office. The division also specializes in networking, databases, infrastructure, applications, software development, and reporting. To support regional systems, the division maintains a complex and robust wide area network with connections to 60 external law enforcement agencies. Due to the nature and urgency of ensuring public safety, the IT Division supports more than 3,200 internal and partner agency users with 24/7, near real-time troubleshooting and problem resolution.

The IT Division is the center of a vast network hub for law enforcement agencies to access critical public safety and criminal information from the California Department of Justice (DOJ), California Department of Motor Vehicles (DMV), and Federal Bureau of Investigation (FBI). Supporting the local and regional law enforcements agencies ensures that law enforcement personnel can protect life and property in the community.

In addition to maintaining operations, the IT Division plays an important role in IT implementations that modernize the utilization of technology at the Sheriff's Office to provide solutions to problems that improve the quality of service to our residents.